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Orbance Institutional

Continuing education managementfor universities and chambers

Seminar management, course management and participant management in one platform — from registration through legally sound invoicing to attendance certificates. Operated in Germany, annual license without revenue share.

  • Hosting in Germany
  • GoBD & ZUGFeRD
  • DPA under Art. 28 GDPR
  • WCAG 2.2 AA oriented
  • 99.7% SLA
Process

From course setupto proof of attendance

The typical process in five steps — so specialist departments can see whether their workflows are covered.

  1. 01

    Create a course

    Configure dates, venues, capacities, price tiers and waitlists.

  2. 02

    Registration

    Forms with conditional logic, required fields and approval steps.

  3. 03

    Payment

    Online payment optional; invoice or internal chargeback likewise.

  4. 04

    Delivery

    Attendance lists, status updates, communication and on-site check-in.

  5. 05

    Proof

    Invoice and attendance certificate generated automatically from the registration.

Documents

Invoices and certificates

Offers, GoBD-compliant invoices with ZUGFeRD, certificates and auditable counters — manually, automatically or from registrations, aligned with institutional documentation needs.

Forms

Registration formsfor your processes

Tags, conditional logic and dependent offer tiers — including custom adaptations to your registration, approval and documentation workflows.

Team & access

Roles and access

Organisation- and provider-level roles for departments, faculties and separated responsibilities in larger institutions.

Participant management

Participant managementat a glance

Manage registrations, status and communication centrally — so attendance and documentation remain traceable.

Capacities and waitlists for seminars and courses are managed in seminar and course administration. View seminar and course administration

Optional

Public registrationwhen needed

When continuing education, seminars or courses should be publicly bookable: a dedicated registration page with theme, embedding and an optional domain — alongside your institutional workflows.

Optional

Online paymentwhen needed

Orbance Payments and PayPal for fee-based continuing education and seminars — clearly traceable when online payment is part of your process.

Operations

Operations, securityand data protection

The facts IT and data protection officers need for their review.

  • Hosting in Germany

    Self-hosting on independently administered servers in data centres of Hetzner Online GmbH. No managed third-party database or application services.

  • Data processing agreement

    DPA under Art. 28 GDPR, description of technical and organisational measures, and a conclusive list of sub-processors.

  • Security monitoring

    Self-operated SIEM with central event analysis. Automatic blocking only when a signature-based attack pattern is detected.

  • Availability

    Committed 99.7%; measured 99.92% over the past twelve months.

    Open status page
  • Backups

    Daily full backup, restore within eight service hours, 30-day retention, encrypted in Germany.

  • Data sovereignty

    Full export can be triggered at any time: JSON with all documents, CSV, invoices including ZUGFeRD XML, certificates with assignment index.

Accessibility

Aligned withWCAG 2.2 AA

The registration page and WordPress integration are aligned with WCAG 2.2 AA (EN 301 549, BITV 2.0, BFSG). Assessment is performed at code level with automated checks in the development pipeline. A public accessibility statement with scope, feedback channel and documented exceptions is available. An external laboratory certificate is not available. Assessment of the admin interface is planned by Q1/2027.

Accessibility statement
Pricing

Prices andcontract value

Annual license and one-time onboarding — basis for estimating contract value. All prices net plus statutory VAT.

  • Annual license

    Entry
    €4,200
    Standard
    €9,600
    Campus
    on request
    Enquire about Campus
  • Onboarding (one-time)

    Entry
    €2,400
    Standard
    from €5,000
    Campus
    time and materials
  • Total value 48 months

    Entry
    €19,200
    Standard
    €43,400
    Campus
  • Registrations per year

    Entry
    up to 1,500
    Standard
    up to 7,500
    Campus
    unlimited
  • Tenants

    Entry
    1
    Standard
    up to 5
    Campus
    unlimited
  • Service level

    Entry
    Standard
    Standard
    Extended
    Campus
    Extended
  • Revenue share

    Entry
    none
    Standard
    none
    Campus
    none
  • Total value over 48 months

    Includes the annual license for four years plus one-time onboarding. Basis for estimating contract value for agreements without a fixed term; complete without further line items.

  • Determinate contract value

    Compensation consists solely of annual license and onboarding. No percentage fee on registration or ticket revenue, whether invoiced or paid online. Payment service provider fees remain unaffected.

  • Term

    Annual license with automatic renewal. Fixed terms of three or four years receive a 10% discount, with CPI adjustment from the second year.

All prices net plus statutory VAT. Tenants are independent areas with separate master data and their own registration page, e.g. faculties, institutes, regional associations or district offices.

Onboarding

Onboarding timeline

A concrete schedule for planning across semesters and budget years.

  1. 1

    Week 1

    Kick-off and requirements gathering

  2. 2

    Weeks 2–3

    Configuration of forms, roles and templates

  3. 3

    Week 4

    Data migration

  4. 4

    Week 5

    Training

  5. 5

    Week 6

    Go-live

  6. 6

    Ongoing

    Ongoing support by the named contact

The timeline applies to the entry package; with multiple tenants it takes correspondingly longer.

Scope

What Orbance covers

Orbance focuses on registration, billing and proof of attendance — for continuing education, seminars and courses at universities, chambers and education providers.

Focus

The platform covers the organisational core of continuing education and seminar administration:

  • Create courses and dates, manage capacities and waitlists
  • Registrations with forms, required fields and approval steps
  • Billing by invoice, internal chargeback or optional online payment
  • Attendance lists, status updates and on-site check-in
  • GoBD-compliant invoices and attendance certificates from the registration
  • Roles, tenants and documented operational processes for the institution
Not included and not planned
  • Learning platform and course content
  • Exam and grade management
  • Campus management and student administration
  • HR development and competency management
In practice

Use in practice

Typical use cases at universities and education providers.

  • University in Lower Saxony

    Continuing education events with registration, invoicing and attendance certificates.

  • Education provider in Lower Saxony

    Seminar series with registration management and billing.

Reference conversations available on request.

Contact

Your contact person

A named contact for demos, procurement documents and ongoing operations.

Jan Ole Wiedenroth

Jan Ole Wiedenroth

Managing Director

Procurement

Procurement FAQ

Answers for procurement, IT and data protection — so follow-up emails do not delay the process.

How does contracting work?

After a short requirements review you receive an offer, SLA and DPA. Contracting is based on the annual license and one-time onboarding. See the product data sheet for an overview.

What is the contract value over the term?

The 48-month total value is four annual licenses plus one-time onboarding — €19,200 net for Entry, €43,400 net for Standard. Details are in the pricing table and data sheet.

Where is data stored?

The platform is self-hosted in data centres of Hetzner Online GmbH in Germany. No managed third-party database or application services are used. See the DPA and operations section.

Who handles migration from our current system?

Data migration is part of onboarding (week 4 in the entry package). Scope and formats are agreed at kick-off.

How do we get our data back at the end of the contract?

A full export can be triggered at any time (JSON, CSV, invoices incl. ZUGFeRD XML, certificates with assignment index). Exit terms are described in the SLA.

Which documents do we get for the procurement file?

Product data sheet, SLA, DPA including TOMs and sub-processors, and the accessibility statement — direct download without a form.

Who is our contact and how quickly do they respond?

You receive a named contact. Response times and availability are defined in the SLA; for enquiries write to info@orbance.com.

Is the software accessible?

The registration page and WordPress integration are aligned with WCAG 2.2 AA. An external laboratory certificate is not available. Assessment of the admin interface is planned by Q1/2027. See the accessibility statement.

Can multiple departments work separately?

Yes. Tenants are independent areas with separate master data and their own registration page — e.g. faculties, institutes or district offices. Counts depend on the package (Entry 1, Standard up to 5, Campus unlimited).

What happens if Orbance ceases operations?

Exit and data handover are governed in the SLA. You can also trigger a full export yourself at any time, independent of contract end.

Next step

Book a demo or review the procurement documents.